A laptop that won't charge could have a bad power adapter, a dying battery, a loose charging port, or a software setting limiting the charge. I figure out which one it is and give you your options.
Here's my typical approach to laptop battery not charging:
Test the power adapter with a multimeter
Check the charging port for damage or debris
Run battery health diagnostics
Update BIOS and battery drivers
Check Windows power settings and charge limits
Advise on battery replacement if needed (parts at cost)
Simple, transparent pricing. No hidden fees.
No travel charge within 30 miles
$10 diagnostic waived if you proceed
Small fee covers my drive
Common causes: bad power adapter, worn-out battery, loose charging port, or a BIOS setting limiting the charge. I test each possibility.
For many laptops, yes. I'll check if your battery is user-replaceable and order the right one (parts at cost). Some modern laptops have internal batteries that are harder to replace.
Probably. I run a battery health check to confirm. If it holds less than 20% of its original capacity, replacement is recommended.
$10 up-front diagnostic (waived if you proceed), $50/hr (1-hour minimum). If a battery replacement is needed, parts are at cost.
Call, text, or email — I usually respond within minutes during business hours.