When your laptop won't turn on, it could be something simple like a dead battery or bad charger, or something more serious like a motherboard failure. I diagnose the exact cause at your home and give you honest options.
Here's my typical approach to laptop won't turn on:
Check the power adapter and charging port
Test the battery and power circuitry
Perform a hard reset to clear stuck states
Check for display issues (screen vs power problem)
Run hardware diagnostics if the laptop powers on
Give honest advice — repair vs replace
Simple, transparent pricing. No hidden fees.
No travel charge within 25 miles
$35 diagnostic credited toward first hour
Small fee covers my drive
Common causes: dead battery, bad charger, stuck power state, screen failure (the laptop is on but the screen is black), or motherboard failure.
Often, yes. If it's a bad charger or a software issue, I can fix it on the spot. If the charging port or battery needs replacement, I'll advise you on cost vs. replacing the laptop.
In most cases, yes. Even if the laptop itself is dead, the hard drive or SSD usually still has your data. I can remove it and transfer your files.
$35 flat for the diagnostic. If I can fix it on the spot, the $35 is credited toward the $65/hr repair rate.
Call, text, or email — I usually respond within minutes during business hours.