When your keyboard or mouse stops working, your computer is basically useless. Whether it's a wireless connection issue, driver problem, USB port failure, or hardware fault, I diagnose and fix it quickly.
Here's my typical approach to keyboard or mouse not working:
Test the device on another port or computer
Check wireless receiver and Bluetooth connections
Replace batteries or troubleshoot charging
Update or reinstall device drivers
Check USB ports for hardware faults
Replace the device if it's truly dead (parts at cost)
Simple, transparent pricing. No hidden fees.
No travel charge within 30 miles
$10 diagnostic waived if you proceed
Small fee covers my drive
Usually dead batteries, a disconnected USB receiver, or a Bluetooth pairing issue. I check all possibilities and fix it.
That usually means a single USB port failed. I test your ports and determine if it's a simple driver fix or a hardware issue.
If it's a driver or settings issue, yes. If keys are physically broken, I'll advise on replacement cost vs using an external keyboard.
$10 up-front diagnostic (waived if you proceed), $50/hr (1-hour minimum). Most keyboard/mouse issues are resolved quickly.
Call, text, or email — I usually respond within minutes during business hours.