Viruses, malware, adware, and ransomware can steal your data, slow your computer to a crawl, and lock you out of your files. I remove every trace of infection and set up proper protection so it doesn't happen again.
Here's my typical approach to virus & malware removal:
Boot into safe mode to prevent malware from hiding
Run multiple professional-grade malware scanners
Manually remove stubborn infections that scanners miss
Clean up browser hijacks, adware, and unwanted toolbars
Check for rootkits and hidden threats
Set up real-time antivirus protection and safe browsing habits
Simple, transparent pricing. No hidden fees.
No travel charge within 25 miles
$35 diagnostic credited toward first hour
Small fee covers my drive
Common signs: unexpected popups, browser redirects, extremely slow performance, programs you didn't install, fake antivirus warnings, or ransomware lock screens.
I can remove the ransomware itself, but encrypted files may not be recoverable without paying the ransom (which I don't recommend). Prevention and regular backups are the best defense.
Most virus removals take 1-2 hours. Severe infections with multiple types of malware can take longer. I'll give you a time estimate during the diagnostic.
$35 diagnostic (credited toward repair), $65/hr. Most virus removals cost $65-$130 depending on severity.
Call, text, or email — I usually respond within minutes during business hours.