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Internet Not Working?
I'll Get You Back Online — Fast.

When your internet stops working, it's hard to even Google the solution. I come to your home, figure out whether the problem is your ISP, your router, your computer, or your network configuration, and fix it.

$25 Diagnostic
$65/hr Repair
30-Mile Service Area
Schedule Service Now Call (336) 289-9354

How I Fix It

Here's my typical approach to internet not working:

1

Test whether the issue is ISP, router, or device-specific

2

Power cycle and reconfigure the router/modem

3

Check and fix WiFi settings and passwords

4

Update network drivers and adapter settings

5

Diagnose DNS, IP, and firewall issues

6

Test and optimize connection speed

Pricing

Simple, transparent pricing. No hidden fees.

Diagnostic Visit

$35 flat

No travel charge within 30 miles

  • 30-minute on-site diagnostic
  • Problem identified, options explained
  • If I can't fix it — that's all you owe

Repair Rate

$65 /hour

$35 diagnostic waived if you proceed

  • Most repairs take about an hour
  • 1-hour repair = $65 (diagnostic waived)
  • Parts billed at cost — no markup

Beyond 30 Miles?

+$0.50 /mile

Small fee covers my drive

  • Same $35 diagnostic + $65/hr repair rates
  • Mileage fee calculated door-to-door based on actual distance
  • 34 cities in my service area

Internet Not Working FAQ

My internet is out — is it my ISP or my router?

I'll test both. If your modem shows a connection but WiFi doesn't work, it's your router. If the modem is down, it's likely your ISP, and I'll help you contact them.

Why is my WiFi so slow?

Common causes: router placement, too many devices, interference from neighbors, outdated router firmware, or ISP throttling. I diagnose the exact cause.

Can you fix internet on just one computer?

Yes! If other devices work fine but one computer can't connect, it's usually a driver, adapter, or software issue — all fixable on the spot.

How much does internet troubleshooting cost?

$10 up-front diagnostic (waived if you proceed with repair), $50/hr (1-hour minimum). Most internet issues are resolved in under an hour.

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Ready to Get It Fixed?

Call, text, or email — I usually respond within minutes during business hours.

Schedule Online Book Now
Call (336) 289-9354
Text (336) 289-9354
Email paige@pcrepaironsite.com
Hours Mon – Sat 8:00 AM – 8:00 PM