When your internet stops working, it's hard to even Google the solution. I come to your home, figure out whether the problem is your ISP, your router, your computer, or your network configuration, and fix it.
Here's my typical approach to internet not working:
Test whether the issue is ISP, router, or device-specific
Power cycle and reconfigure the router/modem
Check and fix WiFi settings and passwords
Update network drivers and adapter settings
Diagnose DNS, IP, and firewall issues
Test and optimize connection speed
Simple, transparent pricing. No hidden fees.
No travel charge within 25 miles
$35 diagnostic credited toward first hour
Small fee covers my drive
I'll test both. If your modem shows a connection but WiFi doesn't work, it's your router. If the modem is down, it's likely your ISP, and I'll help you contact them.
Common causes: router placement, too many devices, interference from neighbors, outdated router firmware, or ISP throttling. I diagnose the exact cause.
Yes! If other devices work fine but one computer can't connect, it's usually a driver, adapter, or software issue — all fixable on the spot.
$35 diagnostic (credited toward repair), $65/hr. Most internet issues are resolved in under an hour.
Call, text, or email — I usually respond within minutes during business hours.