External Drive Issues?
Setup, Backup, and Troubleshooting.

Whether you need a new external drive set up for backups, an existing drive that's not being detected, or help moving files between drives, I handle it all at your home.

$10 Diagnostic
$50/hr Repair
30-Mile Service Area

How I Fix It

Here's my typical approach to external hard drive setup:

1

Connect and format the drive for your operating system

2

Set up automated backup using Windows Backup or third-party tools

3

Troubleshoot drives that aren't being detected

4

Transfer files from old drives to new ones

5

Check drive health and advise on reliability

6

Configure file organization for easy access

Pricing

Simple, transparent pricing. No hidden fees.

Diagnostic Visit

$10 flat

No travel charge within 30 miles

  • 30-minute on-site diagnostic
  • Problem identified, options explained
  • If I can't fix it — that's all you owe

Repair Rate

$50 /hour

$10 diagnostic waived if you proceed

  • Most repairs take about an hour
  • 1-hour repair = $50 (diagnostic waived)
  • Parts billed at cost — no markup

Beyond 30 Miles?

+$0.50 /mile

Small fee covers my drive

  • Same $10 diagnostic + $50/hr repair rates
  • Mileage fee calculated door-to-door based on actual distance
  • 34 cities in my service area

External Hard Drive Setup FAQ

Can you set up automatic backups to my external drive?

Yes! I configure Windows Backup or a backup program to automatically copy your important files on a schedule. Set it and forget it.

My external drive isn't showing up — can you fix it?

Usually yes. It might need formatting, a different USB port, a driver update, or the drive letter may be conflicting. I diagnose and fix it.

What size external drive do I need?

Depends on how much data you have. I'll check your usage and recommend the right size. I can also pick one up and install it (parts at cost).

How much does external drive setup cost?

$10 up-front diagnostic (waived if you proceed), $50/hr (1-hour minimum). Most setups take under an hour.

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Ready to Get It Fixed?

Call, text, or email — I usually respond within minutes during business hours.