Trusted Local Tech • Thomasville, NC

Computer Problems?
I'll Fix It at Your Home.

No unplugging, no hauling your PC to a shop, no waiting days. I come to you—often same-day or next-day—and fix it on the spot.

25-Mile Radius
$35 Diagnostic
PCs & Electronics
Virus removed
Windows updated
RAM upgraded to 16 GB
Running like new

What I Fix

Slow computer? Weird error messages? WiFi cutting out? These are the problems I solve every day:

Virus & Malware Removal

Strange popups? Browser hijacked? Computer acting possessed? I'll remove every trace of the infection and set up protection so it doesn't happen again.

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Slow Performance Fix

Takes five minutes just to open your email? I'll figure out exactly what's slowing things down—and get your computer back to speed, usually in one visit.

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RAM & Hard Drive Upgrades

Before you buy a new computer, let me try this first. A memory or hard drive upgrade can make your existing PC feel brand new—at a fraction of the cost.

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Windows Updates & Troubleshooting

Blue screen? Updates stuck for days? Computer won't start? I've seen every Windows problem there is, and I'll get yours sorted out.

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WiFi Setup & Security

WiFi drops in the back bedroom? New router sitting in the box? I'll get you connected everywhere in your home and make sure it's secure.

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Printer Setup

Printers never seem to "just work." Whether it's a new one you can't set up or an old one that quit on you, I'll get it printing again.

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Custom PC Builds

Want a computer that's exactly right for you? Gaming, home office, or everyday use—I'll build it to your needs and set it up at your home, ready to go.

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Phones & Tablets

New phone you can't figure out? Need to move photos and contacts to a new device? I work on iPhones, Androids, iPads, and other tablets. (No screen repairs.)

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TVs & Home Electronics

Smart TV won't connect? Soundbar not working? I fix TVs, stereos, streaming devices, and other home electronics—no need to box it up and ship it somewhere.

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Training & Education

Want to actually understand your computer instead of just staring at it? I'll teach you at your own pace—email, web browsing, staying safe online, whatever you need.

Simple, Honest Pricing

No hidden fees. No upsells. No surprises. You'll always know what you're paying before any work begins.

Diagnostic Visit

$35 flat

Applied toward repair if you move forward

  • 30-minute in-person diagnostic at your home
  • I'll identify the problem and explain your options
  • If I can't fix it—the $35 is all you owe
  • If repair is needed, the $35 is credited toward your first hour

Repair Rate

$65 /hour

Within 25 miles of Thomasville, NC

  • Most repairs take about an hour
  • Your $35 diagnostic fee is credited toward the first hour
  • Example: 1-hour repair = $65 − $35 credit = $30 due
  • No travel charge within 25 miles

Beyond 25 Miles?

+$0.50 /mile

I'll still come to you

  • Same $35 diagnostic + $65/hr repair rates
  • Small mileage fee added to the diagnostic—just covers my drive
  • Example: 30 mi away = $40 diagnostic ($35 + $5 mileage)

Parts & hardware (RAM, hard drives, etc.) are billed separately at cost. I'll always discuss pricing with you before purchasing anything.

How It Works

Four steps. No surprises. No runaround.

1

Tell Me What's Going On

Call or text (743) 275-9009. Describe the problem in your own words—you don't need to know the technical details. I'll ask the right questions.

2

Schedule Your Visit

We'll pick a time that works for you. The $35 diagnostic fee is collected when I arrive—and it gets applied toward the repair if you decide to move forward.

3

I Come to You

I'll show up at your home and diagnose the issue. Then I'll explain what's wrong in plain English—no jargon, no confusion—along with what it'll take to fix it.

4

Fixed—or You Owe Nothing Extra

You decide whether to go ahead with the repair. If I can't fix it—or you'd rather not proceed—the $35 is all you owe. No pressure, no risk.

Service Area

I serve a 25-mile radius around Thomasville, NC—no travel charge. That includes most of these communities and many more:

Not sure if you're in range? Give me a call at (743) 275-9009 and I'll let you know.

Why Choose Me

30+ Years Fixing Computers

I've been working on computers since I was a teenager. Over 30 years I've fixed thousands of machines—from simple slowdowns to problems that had other techs stumped. Whatever's going on with yours, chances are I've seen it before.

Patient & Friendly

I explain things in plain English, not tech jargon. No question is too basic—ask me anything. I want you to understand what happened, not just hand over your credit card.

Honest & Transparent

I'll never try to sell you something you don't need. If your issue takes 20 minutes, I'm not stretching it to fill an hour. If I can't fix it, you'll know upfront.

Your Neighbor, Not a Big Box Store

I'm a local Thomasville tech, not a chain. Your computer stays right where it is—no packing it up, no dropping it off, no waiting a week. Most issues are resolved in a single visit.

Common Questions

What devices do you work on?

Windows PCs (desktops and laptops), iPhones, Androids, iPads, other tablets, TVs, stereos, and most household electronics. I specialize in the Windows world—I don't currently service Macs or Chromebooks, but I can help with just about everything else.

What forms of payment do you accept?

Cash or any major debit/credit card (Visa, Mastercard, Discover, AmEx). Easy and straightforward.

What if the repair takes longer than expected?

I'll always keep you informed. If I discover the issue is more involved than anticipated, I'll explain what's needed and give you a revised estimate before continuing. You're never on the hook for surprise charges.

Do you provide the parts for hardware upgrades?

Yes! I'll source the right parts for your specific computer (RAM, SSD, etc.) and bring them to the appointment. Parts are billed at cost—I don't mark them up. I'll always confirm the price with you before ordering.

What if you can't fix my problem?

It's rare, but it happens. If I can't resolve it on-site, I'll be upfront about why and point you in the right direction. The $35 diagnostic is all you'll owe—nothing more.

How do I cancel or reschedule?

Just call or text me. I'm flexible with rescheduling. For cancellations, please give as much notice as possible so I can offer the slot to someone else.

Do you offer ongoing support or maintenance plans?

Absolutely. If you'd like regular check-ups (updates, cleanup, security scans), we can arrange a recurring schedule. Just ask and we'll work out what makes sense for you.

How long does a typical repair take?

Most repairs are done in about an hour, right at your home. Some issues (like a big Windows update or a hard drive swap) might take a bit longer, but I'll always give you a time estimate before I start.

Do I need to be home during the repair?

Yes—I'll need you (or another adult) home so I can ask questions, show you what I find, and make sure you're comfortable with the fix before I leave.

Ready? Let's Fix It.

Call, text, or email—I usually respond within minutes.