On-call IT support for insurance agencies and brokers. CRM and management system setup, carrier portal access, multi-monitor workstations, secure networking, and backup solutions — without expensive managed IT contracts.
If any of these sound familiar, I can help.
"Carrier portals run slowly or crash because your workstations are underpowered"
"Your agency management system does not sync across all workstations properly"
"Client data is stored locally with no backup plan and you worry about hard drive failures"
"New employees need access to a dozen carrier portals and CRM systems and it takes forever to set up"
"Scanning and filing client documents is disorganized and finding old policies takes too long"
Technology services tailored to your industry.
Applied Epic, Hawksoft, EZLynx, and other agency management systems installed and configured across all workstations with proper syncing.
Workstations optimized for carrier portals, quoting tools, and rating engines. Browser settings, certificates, and bookmarks configured for fast access.
Dual and triple monitors for comparing quotes, viewing client files, and working across multiple carrier portals simultaneously.
Encrypted WiFi, firewall setup, and network segmentation to protect sensitive client information and meet compliance requirements.
Scanners, digital filing systems, and cloud storage configured so every policy, claim, and client document is organized and accessible.
Business phone systems, call routing, and voicemail configured so clients always reach the right person.
No hidden fees. You'll know the cost before any work begins.
No travel charge from Wallburg
$25 diagnostic waived if you proceed
Small fee covers my drive
Three simple steps to get IT help for your insurance agencies in Wallburg.
Schedule your appointment online — describe your issue, pick a time, and pay the $25 diagnostic fee to confirm. Need immediate help? Call or text (743) 275-9009.
I visit your business, assess the situation, and give you a clear plan and cost estimate before starting any work.
I solve the immediate problem, then make recommendations to prevent it from happening again. Your $25 diagnostic fee is waived when you proceed with work.
Yes. Applied Epic, Hawksoft, EZLynx, and similar AMS platforms installed and configured on all workstations. I handle the IT side — installation, networking, syncing, and making sure everything works together.
Yes. Dual or triple monitor setups so agents can compare quotes on one screen, have the AMS open on another, and keep email or calendars visible. Massive productivity improvement for insurance work.
$25 diagnostic, $75/hour. No contracts. A typical workstation setup or troubleshooting visit takes 1-2 hours — much less than managed IT retainers.
Yes. Usually a combination of browser settings, insufficient RAM, and a slow hard drive. An SSD upgrade and proper browser configuration often dramatically improve carrier portal performance.
Yes. Automated encrypted backups for all client data, policies, and agency records — local and cloud. Regular verification that backups are working and recoverable.
I also provide IT support for insurance agencies in these nearby areas.
I provide tailored IT support for all kinds of small businesses in Wallburg.
Call, text, or email — I usually respond within minutes during business hours.