A computer that freezes regularly is telling you something is wrong. It could be insufficient RAM, a failing hard drive, overheating, a software conflict, or malware. I diagnose why it's freezing and fix the root cause so it stops.
Here's my typical approach:
Safely restart and check for immediate issues
Run diagnostics on RAM, hard drive, and CPU temperature
Check for malware or resource-hogging programs
Update drivers and Windows to fix known freeze bugs
Optimize startup programs and background processes
Test stability and confirm the fix under normal use
No hidden fees. You'll know the cost before any work begins.
No travel charge from Mocksville
$10 diagnostic waived if you proceed
Small fee covers my drive
Three simple steps to get computer frozen or unresponsive help in Mocksville.
Schedule your appointment online — describe your issue, pick a time, and pay the $10 diagnostic fee to confirm. Need immediate help? Call or text (743) 275-9009.
I drive to your location, diagnose the issue, and explain exactly what's wrong and what it'll take to fix it.
If you approve, I fix it right there. Your $10 diagnostic fee is waived when you proceed with repair.
Common causes: not enough RAM for what you're doing, failing hard drive, overheating, too many programs running, or outdated drivers. I find the specific cause.
If it's truly locked up and won't respond to anything, holding the power button for 10 seconds is okay. But frequent hard shutdowns can damage your drive.
If low RAM is the cause, yes. I check whether your RAM is the bottleneck and can install more on the spot if you need it (parts at cost).
$10 up-front diagnostic (waived if you proceed with repair), $50/hr (1-hour minimum). Most freezing issues are resolved in 1-2 hours.
I also help with computer frozen or unresponsive in these nearby areas.
Call, text, or email — I usually respond within minutes during business hours.